About Us
About CRI
CRI group was founded in the year 2017 in Costa Rica as an offshore solution for the Real Estate Investor sector in the USA by an experienced and dedicated team. We exclusively provide marketing & lead generation deliverables for investors seeking premium leads with a high lead to contract percentage.CRI works closely with it’ high level of service and a consistent pipeline of potential home sellers..
We understand the frustrations of most REI clients because other offshore solutions simply do not understand the market or general mentality of homeowners which leads to submissions that are either invalid or do not meet the parameters of the investor’s acquisition requirements.
CRI is able to avoid these pitfalls using our unique training methods to ensure our staff is able to hold their own and have a conversation that presents themselves as an authority of knowledge.
CRI is working towards being a one stop shop for all REI needs and outsourcing solutions. We aim to add more to our capabilities in the future to assist investors with their acquisition efforts. we envision of cultivating long term relations with our clients based on transparency and profitability.
At CRI, we are a one-stop shop when it comes to lead generation. All we ask of our real estate investors is that they provide us with at least 10,000 records per agent per months and multiple numbers after skiptracing.
We provide the agent, the script, the training, the quality assurance. We have someone constantly monitoring your agent to ensure that they are not wasting the leads and are following the script. We can use podio Web form to submit your leads Normally or anything you See fit
To ensure success in your campaign, we monitor the contact percentage of the data that we are calling. Our clients provide us new data each month. If we notice that your contact percentage has dropped below a certain percentage within the month, one of our operation managers will be reaching out to you to collect a new list as soon as possible. Xencall Dials up to 12 numbers at a time
Through advanced technology, proven quality control methods, and refined scripting, we have provided our clients with a turn-key solution to generating consistently motivated seller leads through telemarketing. All of your agents are fulltime (We do not offer Part time) and we do our best to ensure that you are getting 45 hours per week. There are some weeks that will vary either higher or lower but you are only billed on actual hours dialed. Your bills will vary based on the actual hours dialed for that particular week.
About Us
About us
At the CRI, Our experienced management team and dedicated agent model provides our clients with a true extended office, We customize our call center services to ensure that we deliver a World-Class customer experience to each one of our strategic partners, if you want the best outbound call center solutions available, look no further.
FREQUENTLY ASKING QUESTIONS
We Want Your Application To Have The Best Quality Possible ?
Quality Assurance is our highest priority. Our goal is 100% customer satisfaction and we constantly employ numerous methods to ensure that all calls are handled in the most professional manner possible. To accomplish this, we record the majority of calls across all clients for later review. QA Supervisors also listen in to live calls, giving instant feedback to our agents. We also randomly contact customers to receive feedback. Additionally, our phone system closely tracks hold time, talk time, and several other statistics, which are reviewed by management on a daily basis.
The amount of leads you can expect per month per agent varies and it really depends on the list and the market and also what you would consider a valid lead however I have seen some agents get up to 60-70 leads per month, which is equivalent to 2 Leads/Day / Agent.
While our core business is the English speaking mass market in the United States, our complete staff is bilingual English-Spanish. We provide additional language capabilities in our Panama office including French, Italian, German, Dutch, Swedish & Portuguese, among others
The amount of leads you can expect per month per agent varies and it really depends on the list and the market and also what you would consider a valid lead however I have seen some agents get up to 60-70 leads per month, which is equivalent to 2 Leads/Day / Agent.
The High Standard Trusted & Professional Services
Submit your listing
Why spend so much money on data and have inexperienced callers. Our callers are skilled English speakers and ranked high
Quality Control
Why spend thousands of dollars trying to train a team and always look after them? Our QA team will do all that for you and send voice recordings.
Profits
Hire an agency that already has the advances in technology in place and can help leverage this infrastructure to enhance your profitability.